Pearson, ACE Release Brief on Reengaging Stopped-out Learners
Hoboken, N.J. — Mar. 5, 2026 — Pearson (FTSE: PSON.L), the world's lifelong learning company, in collaboration with The American Council on Education (ACE), has released a new brief examining how colleges and universities can better support stopped-out learners in returning to complete their degrees. The brief highlights barriers that lead learners to stop out and institutional strategies that can promote reenrollment and completion.
More than 37 million adults under age 65 have some college but no credential or degree. Further, nearly 70 percent of the North American workforce is projected to require upskilling or re-skilling by 2030, creating opportunities for colleges and universities to serve more learners. The report, Reengaging Stopped-Out Learners: Institutional Strategies for Return and Completion, draws on focus groups with college and university leaders to assess why learners stop out and identify practical, institution-level approaches to strengthening reenrollment and completion efforts.
"This report provides clear solutions to closing an education and skills gap that will help millions of learners, employers, and the economy," said Tom Ap Simon, President of Pearson Higher Education. "Pearson is committed to partnering with colleges and employers to build credit for prior learning pathways that will help stopped-out learners continue their education, prove their skills, and land jobs."
"Colleges and universities are deeply committed to helping learners succeed at every stage of their educational journey, including those who step away before completing a credential," said ACE President Ted Mitchell. "This brief highlights how institutions can build on that commitment to create clearer pathways for learners to return and finish what they started."
Using qualitative data collected from higher education leaders, the researchers identify the primary reasons learners stop out—financial concerns, competing responsibilities, and lack of readiness—as well as what motivates them to reengage: career advancement, personal achievement, and family dynamics. The brief also outlines how institutions can more effectively reengage students and recognizes systems and activities that warrant greater attention, before detailing three recommendations for change:
- Flexible Program Delivery: Establish learner-centered program models that support completion.
- Data Infrastructure: Integrate data systems to better identify and support stopped-out learners.
- Credit for Prior Learning, Work Experience, and Military Training: Broaden acceptance of credit for prior learning to accelerate completion and reduce costs.
"Reengaging stopped-out learners is critical to strengthening both individual opportunity and our nation's workforce," said Danielle Melidona, ACE senior analyst and program officer, who coauthored the report with Julia Napier, ACE research associate. "This brief is designed to move beyond identifying challenges and instead provide institutions with clear, actionable strategies they can implement to help more learners return, persist, and complete."
This report builds on ACE's broader body of research focused on institutional strategies that serve learners. Recent briefs—including Build America: Empowering Military Learners for Future Success and Dual Mission Institutions: Bridging Traditional and Workforce Learning for Regional Impact—highlight strategies for advancing credit for prior learning, strengthening workforce alignment, and promoting completion across institution types. Alongside ACE's earlier work on stopped-out learners, this research reflects a sustained focus on practical, institution-level solutions that expand access and drive credential attainment.
About Pearson
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. Every learning opportunity is a chance for a personal breakthrough. Our 18,000 employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world's lifelong learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn't just what we do—it's who we are. Visit us at https://plc.pearson.com/en-GB.
About ACE
ACE is a membership organization that mobilizes the higher education community to shape effective public policy and foster innovative, high-quality practice. As the major coordinating body for the nation's colleges and universities, our strength lies in our diverse membership of more than 1,600 colleges and universities, related associations, and other organizations in America and abroad. ACE is the only major higher education association to represent all types of U.S. accredited, degree-granting institutions: two-year and four-year, public and private. For more information, please visit www.acenet.edu or follow ACE on X @ACEducation.
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